US Shipping: My average shipping cost is $3-$5, depending on the size and weight of the package. However, shipping costs may increase during peak holiday times.
International Shipping: I'm still currently shipping to the UK and EU. The prices do vary on location. I always claim packages are worth $15 or less to avoid additional fees on the buyers end. If you would like your package insured, please message or email me prior to purchasing.
*It is recommended to have a US forwarding address for cheaper shipping costs.*
Address Changes: Please inform me of any address changes before/once in-hand pins show up. I will make a post asking for address changes. If you do not inform me of an address change before I send it out, it is no longer my issue, and you must file a claim with USPS yourself.
Lost Packages: If you fear your package has been lost, please contact me within 7-10 days and file a claim with USPS immediately. Normally packages travelling within the US update daily. For international, please allow 7 days since your last update before contacting me. I will not be able to retreive packages that are over a month old.
*Pastmidnightpins is not responsible for any lost packages at fault of USPS. I can offer partial refunds, but can't guarantee a replacement of the pins involved.*
Damaged Packages: If your pins arrived damaged, please contact me ASAP with a picture of the damaged pin. I can offer various solutions including partial refunds, replacements, exchanges, etc.